Below the waterline of an international consortium: the Iceberg model in Athmos practice

Four organizations are joining forces in a European partnership on digital inclusion in disadvantaged communities. The consortium consists of: a technological innovator (AI tooling for education), two interest representatives (one for local governments, one for user groups) and a philanthropic institution that finances the project based on social goals. The mission is clear: equal access to digital resources and skills. However, the collaboration appears to be complex. Four cultural fields collide: fast versus careful, risk-taking versus hedging, top-down versus participative, scale versus impact.

EVENTS

SYMPTOMS
  • The technological partner launches a prototype at the local level without consultation, much to the frustration of the other members.
  • Meetings are bogged down in discussions about pace, authority, and terminology.
  • One of the advocates is threatening to withdraw due to “lack of participation”.
  • The philanthropic partner asks questions about impact but receives little response.
  • External communication is difficult: conflicting messages about purpose and target group.

What Athmos does:

Athmos Pulse makes cultural differences and simmering tensions visible as actual signals.

This makes it clear where cooperation fails: not because of unwillingness, but because of different habits, decision-making logic and expectations.

PATTERNS

Exposing the dynamics
  • Every consultation starts constructively, but ends in subcutaneous friction: people feel insufficiently understood and drop out.
  • User group representatives block steps that are not 100% supported.
  • “We can't afford to make a mistake.” versus “We have to show that this works, otherwise we risk losing funding.”
  • The tech partner talks about delaying “political maneuvers”.
  • Individual motives play a role: personal convictions, ideological preferences, sensitivity to reputation.
  • Decisions are made formally but informally questioned.

What Athmos does:

Athmos Atlas mentions recurring reflexes — such as national sensitivities or power differences — without falling into stereotyping.

This way, teams get language to better understand each other and differences are converted into workable agreements instead of a source of conflict.

STRUCTURES

Unpacking the system logic
  • There is no shared framework for decision-making: some partners follow internal hierarchy, while others work bottom-up.
  • The division of roles is unclear: who decides about content, timing, resources?
  • KPIs are different: the tech partner focuses on speed and reach, the philanthropic partner on social impact, and the advocates on representativeness.
  • The consortium leadership has no mandate to address conflict.

What Athmos does:

Athmos Atlas recalibrates consultation structures and decision-making logic so that diversity in speed, hierarchy and accountability can be managed.

This brings clarity to who decides, how agreements apply in different cultures and how coordination can be faster and more consistent.

MENTAL MODELS

The underlying worldview
  • “Technologists don't understand people.”
  • “The slowness of politics is sabotaging real progress.”
  • “Philanthropists want great reports, not real impact.”
  • “We share the social interest — they make a business out of it.”
  • “If we don't intervene now, it will soon be too late.”
  • “Consensus is more important than speed.”

What Athmos does:

Atmos Compass reveals the implicit beliefs that block cooperation — from entrenched national reflexes to ingrained ideas about power and influence. By making these assumptions negotiable, a shared language and a new narrative are created in which differences no longer feed suspicion, but strengthen coherence and trust. This way, a consortium not only gets a strategic plan, but also a credible story that leaders and teams can support.

Tier
What's going on?
What does Athmos do?
What's changing?
Events

Silo behavior, hostility, stagnation, turnover

Identifying undercurrents with narrative precision

Recognition of tensions without blame

Pattern

Recurring conflict avoidance, cynicism, loyalty to the past

Narrative pattern analysis and cultural diagnostics via AI + dialogue

Insight into group dynamics and informal power structures

Structure

Unequal decision-making, asymmetric integration, lack of compass

Redesigning structures, KPIs, and responsibilities

A unified whole built on new common ground

Mental models

Beliefs of exclusion, loss, distrust, self-protection

Collective narrative work, leadership reflection, dialogue sessions

A shared new story guiding strategy and collaboration

Tier
What's going on?
What does Athmos do?
What's changing?
Events

Resignations, passivity, frustration

Bundling signals, recognizing friction

Recognition without blame

Patterns

Recurring resistance

Objectifying patterns via semantic data

Shared language for what is alive

Structures

Unequal responsibility

System diagnosis and KPI revision

Better alignment between roles and mandate

Mental models

“My opinion doesn't count”

Narrative work and leadership coaching

Increased ownership and psychological safety

Tier
What plays out?
What Athmos does
What changes?
Events

Frustration over pace, role confusion, threatened withdrawal, fragmented communication

Bundling and clarifying relational signals

Recognition of tension as structural, not personal

Pattern

Repeated conflict avoidance, parallel logics, personal agendas

Pattern analysis of rhythm, language, and power

New language for collaboration, grounded in reality

Structure

No shared mandate, unclear roles, conflicting KPIs

System diagnosis and framework redesign

Rules that carry tensions instead of suppressing them

Mental models

Ideological clashes, distrust between expertise areas, conflicting worldviews

Cultural dialogues and narrative re-framing

Shared story where differences are named, acknowledged, and strategically connected

Conclusion

What this case shows

Cooperation across organizational boundaries requires more than structures and intentions.
In projects where social ambition, technological innovation and political sensitivity come together, things of course clash.

There was no conflict in this consortium. despite the good intentions, but exactly because there:

  • there were no clear agreements about mandate and ownership,
  • decisions had to be shared without a clear structure,
  • and relational differences were not acknowledged, let alone supported.

Without explicit division of roles and no workable rules shifts responsibility to the undercurrent: influence becomes informal, tensions personalize, and progress depends on who speaks loudest or stays silent.

Athmos makes this visible and workable.
We guide the consortium in designing new rules — rules that:

  • do not avoid differences, but wearing,
  • not standardize cooperation, but consciously coordinate,
  • and don't evade decisions, but anchoring in mutual understanding and structure.