Beneath the waterline of a merger: the Iceberg model in Athmos practice.

Two mid-sized companies (+/- 80 employees each) decide to merge after years of collaboration. One organization is highly process-driven and formally structured. The other is people-oriented, informal, and locally rooted. On paper, the merger makes perfect strategic sense. In practice, integration stalls.

EVENTS

SYMPTOMS
  • Teams remain stuck in their own habits, methods, and jargon
  • Distrust grows between people from both organizations (“what’s their actual agenda?”)
  • Friction escalates into open irritation, sabotage, or silo behavior
  • Coordination meetings are tense or avoided altogether
  • Customers notice inconsistency in approach and accessibility
  • New employees don’t know who to turn to for what

What Athmos does:

With Athmos Pulse, we objectify the signals: what is really happening? What emotions are in play?

Impact for organizations: Undercurrents become discussable, persistent misunderstandings are given language and facts, and leaders gain a sharp view of where energy is lost and where it is released. This enables teams to get to the core faster, rebuild trust, and create the foundation for supported decisions and targeted action.

PATTERNS

Exposing the dynamics
  • Teams seek refuge in their “old structures” and close off from collaboration
  • Department heads defend their way of working as if under threat
  • Informal conversations turn cynical about “the others”
  • Conflicts are avoided, expressed only through passive resistance
  • People stop taking initiative, waiting instead, opting for individual fixes

What Athmos does:

With Athmos Atlas, we reveal where collaboration and trust are really stuck. Athmos ensures people feel heard, collaboration resumes authentically, and change is no longer feared but seen as an opportunity to emerge stronger.

STRUCTURES

Unpacking the system logic
  • A double reality exists: formally one company, informally two camps
  • The new structure is biased toward people from one of the two companies
  • KPIs and expectations differ per team, without shared references
  • Meeting structures are imposed, not aligned with relational dynamics
  • No shared rhythm, no common language, no joint decision-making framework

What Athmos does:

With Athmos Atlas, we expose the system logic and redesign structures, KPIs, and coordination formats based on shared values and relational impact.

Impact: Uneven responsibilities and conflicting rhythms disappear, decision-making gains clarity, and collaboration becomes not only more efficient but also more supported. In mergers, this means less energy wasted in meetings, faster cultural integration, and a shared way of working that builds trust.

MENTAL MODELS

The underlying worldview
  • “We were taken over, not merged.”
  • “Our voice carries less weight.”
  • “It’s us versus them - protect our own turf.”
  • “They want to change everything that used to work.”
  • “If I say the wrong thing, I’ll lose my position.”
  • “There’s no room for mistakes — so I play it safe.”

What Athmos does:

With Athmos Compass, we make these underlying beliefs explicit and transform them through narrative re-framing into a shared story that builds trust and direction.

Impact in merger trajectories: Feelings of exclusion, distrust, and defensive loyalty are recognized and reframed into a common narrative. Psychological safety rises, ownership increases, and cultural integration gains a strong foundation rather than being undermined by hidden conflict.

Tier
What's going on?
What does Athmos do?
What's changing?
Events

Silo behavior, hostility, stagnation, turnover

Identifying undercurrents with narrative precision

Recognition of tensions without blame

Pattern

Recurring conflict avoidance, cynicism, loyalty to the past

Narrative pattern analysis and cultural diagnostics via AI + dialogue

Insight into group dynamics and informal power structures

Structure

Unequal decision-making, asymmetric integration, lack of compass

Redesigning structures, KPIs, and responsibilities

A unified whole built on new common ground

Mental models

Beliefs of exclusion, loss, distrust, self-protection

Collective narrative work, leadership reflection, dialogue sessions

A shared new story guiding strategy and collaboration

Tier
What's going on?
What does Athmos do?
What's changing?
Events

Resignations, passivity, frustration

Bundling signals, recognizing friction

Recognition without blame

Patterns

Recurring resistance

Objectifying patterns via semantic data

Shared language for what is alive

Structures

Unequal responsibility

System diagnosis and KPI revision

Better alignment between roles and mandate

Mental models

“My opinion doesn't count”

Narrative work and leadership coaching

Increased ownership and psychological safety

Tier
What plays out?
What Athmos does
What changes?
Events

Frustration over pace, role confusion, threatened withdrawal, fragmented communication

Bundling and clarifying relational signals

Recognition of tension as structural, not personal

Pattern

Repeated conflict avoidance, parallel logics, personal agendas

Pattern analysis of rhythm, language, and power

New language for collaboration, grounded in reality

Structure

No shared mandate, unclear roles, conflicting KPIs

System diagnosis and framework redesign

Rules that carry tensions instead of suppressing them

Mental models

Ideological clashes, distrust between expertise areas, conflicting worldviews

Cultural dialogues and narrative re-framing

Shared story where differences are named, acknowledged, and strategically connected

Conclusion

Why Athmos is relevant for Mergers and Acquisitions (M&A)

Why Athmos is relevant in Mergers and Acquisitions (M&A)

In mergers, integration rarely fails on paper. The business case is sound. But beneath the surface, the relational reality tells a different story: clashing styles, assumptions, loyalties, and speeds. Without guidance at this deeper level, the merger remains paperwork.

Athmos helps organizations to:

  • Make tensions between past and future discussable
  • Translate silence and sabotage into strategic insight
  • Build a shared cultural narrative that starts with people’s lived experience — not structure

Athmos guides mergers with systemic intelligence and narrative precision.

The Athmos approach not only strengthens trust and connection during integration but also delivers direct financial benefits: higher efficiency, stronger retention, and fewer customer complaints. This leads to higher return on investment - and a sustainable future perspective for the new organization.